Legal

Terms of Service Agreement

FlipperForce.com, LLC and its subsidiaries and affiliates (hereinafter, "FlipperForce," "Company," "us," "our," or "we") provide their services to you subject to the following terms and conditions.

PLEASE READ THE FOLLOWING TERMS OF SERVICE AGREEMENT CAREFULLY. BY ACCESSING OR USING OUR SITES AND OUR PRODUCTS AND SERVICES, YOU HEREBY AGREE THAT YOU HAVE READ, UNDERSTOOD, AND HAD AN OPPORTUNITY TO CONSULT AN ATTORNEY, AND TO BE BOUND BY THE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IT IS YOUR RESPONSIBILITY TO READ THE TERMS AND CONDITIONS BEFORE PROCEEDING TO USE THIS SITE OR OUR PRODUCTS OR SERVICES. IF YOU DO NOT EXPRESSLY AGREE TO ALL OF THE TERMS AND CONDITIONS, THEN PLEASE DO NOT ACCESS OR USE OUR SITES, PRODUCTS, OR SERVICES.

ACCEPTANCE OF TERMS

The following Terms of Service Agreement (the "TOS") is a legally binding agreement that shall govern the relationship of our users and others, which may interact or interface with FlipperForce and our subsidiaries and affiliates, in association with the use of the FlipperForce.com website, which includes the FlipperForce.com website (together, the "Site"), and its products or services provided through the Site.

TERMS AND CONDITIONS

All visitors to our Site, including customers that enroll in any of our products and services offered through the Site (collectively, "Services"), shall be deemed as "users" of the Site and/or Services for the purpose of this TOS.

The user acknowledges and agrees that the Services provided and made available through our Site and applications, which may include mobile applications and those applications made available on various social media networking sites and numerous other platforms and downloadable programs, are the sole property of FlipperForce. At its discretion, FlipperForce may offer additional website services and/or products, or update, modify, or revise any current Site content and Services, and this TOS shall apply to all additional services and/or products and all updated, modified, or revised Site and Services unless otherwise stated. FlipperForce does hereby reserve the right to cancel and cease offering any of the aforementioned services. You as the end user acknowledge, accept, and agree that FlipperForce shall not be held liable for any such updates, modifications, revisions, suspensions, or discontinuance of any of our Services. Your continued use of the Site and Services, after such posting of any updates, changes, modifications, or revisions shall constitute your acceptance of such updates, changes, modifications, or revisions, and as such, frequent review of this TOS and all applicable terms and policies should be made by you to ensure you are aware of all terms, conditions, and policies currently in effect. Should you not agree to the updated, changed, modified, or revised terms, conditions, and policies, you must stop using the Site and Services forthwith.

Furthermore, the user understands, acknowledges, and agrees that the Site and Services offered shall be provided "AS IS" and as such FlipperForce shall not assume any responsibility or obligation for the timeliness, missed delivery, deletion, and/or any failure to store user content, communication, or personalized settings.

I. LICENSE AND SITE ACCESS

FlipperForce grants you a limited license to access and use our FlipperForce.com website or as otherwise specified in a signed service contract and not to download (other than page caching), modify, copy, or print, all or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, traded, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of FlipperForce and our subsidiaries and affiliates without our express written consent. You may not use any meta tags or any other "hidden text" utilizing FlipperForce's and its subsidiaries and affiliates' names or trademarks without our express written consent. Any unauthorized use terminates the permission or limited license granted by FlipperForce hereunder. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of FlipperForce.com so long as the link does not portray FlipperForce and its subsidiaries and affiliates, or their products or services, in a false, misleading, derogatory, or otherwise offensive matter. You may not use any FlipperForce's or its subsidiaries and affiliates' logo or other proprietary graphic or trademark as part of the link without our express written permission.

II. CONTENT PLACED OR MADE AVAILABLE FOR COMPANY SERVICES

FlipperForce shall not lay claim to ownership of any content submitted by any visitor or user, nor make such content available for inclusion on our Site and Services. Therefore, you hereby grant and allow for FlipperForce and its subsidiaries and affiliates the below listed worldwide, royalty-free and non-exclusive licenses, as applicable:

A) The content submitted or made available, including photos, audio, video, and/or graphics, for inclusion on the publicly accessible areas of FlipperForce's Site, the license provided to permit us to use, distribute, reproduce, modify, adapt, publicly perform and/or publicly display said content on our Site and Services are for the sole purpose of providing and promoting the specific area to which this content was placed and/or made available for viewing. This license shall be available so long as you are a customer of FlipperForce's Site or Services, and shall terminate at such time when you elect to provide written revocation of this limited license.

B) For any other content submitted or made available for inclusion on the publicly accessible areas of FlipperForce's Site, the continuous, binding, and completely sub-licensable license, which is meant to permit us to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform, and/or publicly display said content, whether in whole or in part, and the incorporation of any such content into other works in any arrangement or medium currently used or later developed.

Those areas which may be deemed "publicly accessible" areas of FlipperForce's Site are those such areas of our network properties that are meant to be available to the general public, and which would include message boards and groups that are openly available to users.

III. REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

FlipperForce provides an area for our users to contribute feedback to our Site. When you submit ideas, documents, suggestions, and/or proposals to our Site, you acknowledge and agree that:

A) your content and contributions do not contain any type of confidential or proprietary information,

B) FlipperForce shall not be liable or under any obligation to ensure or maintain confidentiality, express or implied, related to any content or contribution,

C) FlipperForce shall be entitled to make use of and/or disclose any such content and contribution in any such manner as it may see fit,

D) your content and contributions shall automatically become the sole property of FlipperForce, and

E) FlipperForce is under no obligation to either compensate or provide any form of reimbursement in any manner or nature.

Further, registered users may post content in accordance with proper use of FlipperForce's Site, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the provided information or other content. The Company reserves the right (but not the obligation) to remove or edit such content but does not, and has no obligation to, regularly review posted content.

IV. ELECTRONIC COMMUNICATIONS

When you visit FlipperForce's Site or send e-mails to us, you are communicating with us electronically. By doing so, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

V. YOUR ACCOUNT

If you use our Site or create an account and become a registered user of our Services, you agree to (i) provide accurate, current, and complete information about you as may be requested on the Site, (ii) maintain the security of your password and identification, including refraining from sharing your password and other account access information, (iii) maintain and promptly update your information, and any other information you provide to us and to keep it accurate, current, and complete, and (iv) accept all risks of unauthorized access to your information and any other information you provide to us. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and other electronic devices, and you agree to accept responsibility for all activities that occur under your account or password. FlipperForce and its subsidiaries and affiliates reserve the right to refuse service, terminate or suspend accounts, remove or edit content, or cancel orders at their sole discretion. We may terminate your access to all or any part of the Site at any time, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and deletion of all information associated with your account, subject to Section VII (Customer Data) below. If you wish to terminate your account, you may do so by following the instructions on the Site or in your Services contract with us.

VI. FEES, BILLING, AND SUBSCRIPTION TERMS

Certain Services require payment of fees as described on our Site or in your service contract. By subscribing to a paid plan, you authorize FlipperForce to charge your designated payment method on a recurring basis in accordance with your selected billing cycle (monthly or annual). Subscriptions automatically renew at the end of each billing cycle unless canceled prior to the renewal date through your account settings or by contacting support@flipperforce.com.

FlipperForce may change subscription pricing at any time. We will provide notice of any price change affecting your then-current subscription at least 30 days in advance. Continued use of the Services after a price change takes effect constitutes your acceptance of the new pricing.

Refund Policy.
Monthly Plans (Month-to-Month). Our monthly plans offer the most flexibility, billed on a month-to-month basis. If you cancel your monthly plan, your account will remain active through the end of the current billing cycle and you will not be charged again thereafter. Monthly plan fees already charged are non-refundable.

Annual Plans (30-Day Money-Back Guarantee). Our annual plans offer a discount of up to 25% for purchasing a full year of service in advance. Annual plans include a 30-day full money-back guarantee from the date of purchase. If you cancel within this 30-day period, you will receive a full refund. If you cancel after this 30-day period, your account will remain active through the end of the current annual billing cycle, you will not be charged again thereafter, and no partial or prorated refund will be issued for the remainder of the term.

VI. FEES, BILLING, AND SUBSCRIPTION TERMS

As between you and FlipperForce, you retain all ownership rights in the data, documents, and content you upload or enter into the Services in connection with your account, including project records, financial data, estimates, and uploaded files ("Customer Data"). You grant FlipperForce a limited license to host, process, and display Customer Data solely as necessary to provide and support the Services.

Upon termination of your account, FlipperForce will make Customer Data available for export for a period of [30] days following termination, after which it may be deleted in accordance with our data retention practices. FlipperForce is not obligated to retain or provide Customer Data after this period.

This section does not apply to content submitted to publicly accessible areas of the Site (e.g., message boards), which remains governed by Section II above.

VIII. AI AGENT AND AUTOMATED FEATURES

Certain Services may incorporate artificial intelligence or automated tools ("AI Features") to generate estimates, analysis, suggestions, or other output based on data you provide. AI Feature output is provided for informational purposes only, may contain errors or inaccuracies, and does not constitute financial, legal, tax, or professional advice. You are solely responsible for independently verifying any output before relying on it for business or investment decisions.

IX. API ACCESS

If FlipperForce makes an application programming interface ("API") available to you, your use of the API is subject to this TOS and any additional API documentation or usage limits we publish. You are responsible for maintaining the confidentiality of any API keys or credentials issued to you and for all activity conducted through your API access. FlipperForce may throttle, suspend, or revoke API access at its discretion, including for usage that exceeds published rate limits or that we reasonably believe poses a security risk.

X. RISK OF LOSS

FlipperForce is not responsible for the loss of information posted on its Site. Users should take steps to preserve content through other means in case of a loss.

XI. ADVERTISERS AND LINKS

Any correspondence or business dealings with, or the participation in any promotions of, advertisers located on or through our Services, which may include the payment and/or delivery of such related goods and/or Services, and any such other term, condition, warranty and/or representation associated with such dealings, are and shall be solely between you and any such advertiser. Moreover, you herein agree that FlipperForce shall not be held liable or responsible for any loss or damage of any nature or manner incurred as a direct result of any such dealings or as a result of the presence of such advertisers on our websites. Either FlipperForce or any third parties may provide links to other websites and/or resources. You may be exposed to third-party content that is illegal, inaccurate, offensive, indecent, or objectionable. Thus, you acknowledge and agree that we are not responsible for the availability of any such external sites or resources and you expressly waive, any legal and equitable rights or remedies you may have against FlipperForce with respect thereto. We do not endorse nor are we responsible or liable for any content, products, advertising, reliability, accuracy, usefulness, safety, legitimacy, quality, or any other materials, on or available from such third-party sites or resources, including any statement, opinion, suggestion, or advice contained therein, and we expressly disclaim all liability in connection therewith. Furthermore, you acknowledge and agree that FlipperForce shall not be responsible or liable, directly or indirectly, for any such damage or loss which may be a result of, caused, or alleged to be caused by or in connection with the use of or the reliance on any such content, goods or Services made available on or through any such site or resource.

XII. CAUTIONS FOR GLOBAL USE

Due to the global nature of the Internet, through the use of our network, you hereby agree to comply with all local rules relating to online conduct and that which is considered acceptable content. Uploading, posting, and/or transferring software, technology, and other technical data may be subject to certain export and import laws of the United States and possibly other countries. Through the use of our network, you agree to comply with all applicable export and import laws, statutes, and regulations, including but not limited to the sanctions and controls program of the United States. Although our Site may be accessible worldwide, we make no representation that the Site or Services thereon are lawful, appropriate, or available for use in locations outside of the United States, and accessing them from territories where such content and Services is illegal is prohibited. Those who choose to access our Site or Services from outside of the United States do so on their own initiative and are responsible for compliance with all local laws. Services are void where prohibited or restricted by law.

XIII. PROPRIETARY RIGHTS

The Site, including all content, media and materials, all software, code, text, images, media files, artwork, graphic materials, articles, computer graphics, and visual effects, as well as any accompanying documentation or other materials, tangible or intangible, and all copyrightable or otherwise legally protectable elements of the Site, including, without limitation, the selection, sequence and "look and feel" and arrangement of items, and all derivative works, translations, adaptations or variations of same, regardless of the medium, format or form, now known or hereinafter developed or discovered, and regardless of where produced (all of the foregoing, individually and/or collectively, is referred to herein as "Content") are the property of FlipperForce and/or its subsidiaries and affiliates, and their authorized licensors, suppliers, service providers, and/or sponsors. All Content on the Site is legally protected, without limitation, under U.S. Federal and State, as well as applicable foreign laws, regulations, and treaties. As such, you should assume that all Content contained in the Site is either our copyrighted property or the copyrighted property of third parties. All software used on our Site is the property of FlipperForce and its subsidiaries and affiliates or its software suppliers and is protected by United States and international copyright laws.

No Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means — in whole or in part — without our prior written permission, except that, if you are eligible to use the Site, you are granted a limited license to access and use the Site as stated within this TOS and provided that you keep such portions confidential and all copyright or other proprietary notices intact. Except as explicitly permitted in this TOS or unless you have received express, prior written permission from FlipperForce, you do not have any right to use the Content for any commercial use or to receive any monetary or other compensation in connection with the Content. Unless explicitly stated herein, nothing in this TOS shall be construed as conferring any assignment or license to use our intellectual property rights in said Content, whether by estoppel, implication, or otherwise. The express license above is revocable by us at any time without notice or cause.

The brands, names, logos, trade names, trademarks, service marks, and other distinctive identifications (collectively "Marks") on or in the Site, including, without limitation, "FlipperForce" are our intellectual property. You have no right to use any of these Marks or any confusingly similar marks for any purpose without the express, prior written consent of FlipperForce.

XIV. NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

We will always respect the intellectual property of others, and we ask that all of our users do the same. With regard to appropriate circumstances and at its sole discretion, FlipperForce may disable and/or terminate the accounts of any user who violates our TOS and/or infringes the rights of others. If you feel that your work has been duplicated in such a way that would constitute copyright infringement, or if you believe your intellectual property rights have been otherwise violated, you should provide to us the following information:

A) The electronic or the physical signature of the individual that is authorized on behalf of the owner of the copyright or other intellectual property interest,

B) A description of the copyrighted work or other intellectual property that you believe has been infringed upon,

C) A description of the location of the Site which you allege has been infringing upon your work,

D) Your physical address, telephone number, and email address,

E) A statement, in which you state that the alleged and disputed use of your work is not authorized by the copyright owner, its agents, or the law,

F) And, a statement, made under penalty of perjury, that the aforementioned information in your notice is truthful and accurate, and that you are the copyright or intellectual property owner, representative, or agent authorized to act on the copyright or intellectual property owner's behalf.

The Designated Agent for notice of claims of copyright or other intellectual property infringement can be contacted as follows:

David Robertson
FlipperForce.com, LLC
Phone: 816-388-0197
Email: support@flipperforce.com

Upon notice, we will act expeditiously to review and, if necessary, to remove content on the Site that infringes the copyrights of others and will disable the access to the Site and its Services of anyone who uses them to infringe repeatedly the copyrights of others. Any such removal will be without liability to you or any other party and your claims will be referred to the United States Copyright Office for adjudication as provided in the Digital Millennium Copyright Act, 17 U.S.C. § 512(c) ("DMCA"). We take the protection of copyrights, both our own and others, very seriously.

XV. WARRANTY DISCLAIMERS

The Company has no special relationship with, or fiduciary duty to, you. You acknowledge and agree that we have no control over, and no duty to take any action regarding (i) which users gain access to the Site, (ii) what Content you access while on the Site, (iii) what effects the Content may have on you, (iv) how you may interpret or use the Content, or (v) what actions you may take as a result of having been exposed to the Content.

FlipperForce makes no representations concerning the Services or any Content contained in or accessed through the Site, and we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Site. We neither represent, warrant, guarantee, nor promise any specific results from the use of the Site or the Service.

YOU HEREIN EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

THE USE OF FLIPPERFORCE'S SERVICES AND SOFTWARE IS AT YOUR SOLE RISK. OUR SERVICES AND SOFTWARE SHALL BE PROVIDED ON AN "AS IS" AND/OR "AS AVAILABLE" BASIS. FLIPPERFORCE AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

FLIPPERFORCE AND ITS SUBSIDIARIES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS MAKE NO SUCH WARRANTIES THAT (I) FLIPPERFORCE'S SITE, SERVICES, OR SOFTWARE WILL MEET YOUR REQUIREMENTS, (II) FLIPPERFORCE'S SITE, SERVICES, OR SOFTWARE SHALL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THAT SUCH RESULTS WHICH MAY BE OBTAINED FROM THE USE OF THE SITE, SERVICES, OR SOFTWARE WILL BE ACCURATE OR RELIABLE, (IV) QUALITY OF ANY PRODUCTS, SERVICES, ANY INFORMATION, OR OTHER MATERIAL WHICH MAY BE PURCHASED OR OBTAINED BY YOU THROUGH OUR SITE, SERVICES, OR SOFTWARE WILL MEET YOUR EXPECTATIONS, AND (V) THAT ANY SUCH ERRORS CONTAINED IN THE SITE, SERVICES, OR SOFTWARE SHALL BE CORRECTED.

ANY INFORMATION OR MATERIAL DOWNLOADED OR OTHERWISE OBTAINED BY WAY OF FLIPPERFORCE'S SITE, SERVICES, OR SOFTWARE SHALL BE ACCESSED BY YOUR SOLE DISCRETION AND SOLE RISK, AND AS SUCH YOU SHALL BE SOLELY RESPONSIBLE FOR AND HEREBY WAIVE ALL CLAIMS AND CAUSES OF ACTION FOR ANY DAMAGE TO YOUR COMPUTER AND/OR INTERNET ACCESS, DOWNLOADING AND/OR DISPLAYING, OR FOR ANY LOSS OF DATA THAT COULD RESULT FROM THE DOWNLOAD OF ANY SUCH INFORMATION OR MATERIAL.

NO ADVICE AND/OR INFORMATION, DESPITE WHETHER WRITTEN OR ORAL, THAT MAY BE OBTAINED BY YOU FROM FLIPPERFORCE AND ITS SUBSIDIARIES AND AFFILIATES OR BY WAY OF OR FROM OUR SITE, SERVICES, OR SOFTWARE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.

PER THE ELECTRONIC COMMUNICATION PRIVACY ACT NOTICE, 18 U.S.C. § 2701-2711, THE COMPANY MAKES NO GUARANTEES OR REPRESENTATIONS OF CONFIDENTIALITY OR PRIVACY OF ANY COMMUNICATION OR INFORMATION TRANSMITTED ON THE SITE OR ANY WEBSITE LINKED TO THE SITE. FLIPPERFORCE WILL NOT BE LIABLE FOR THE PRIVACY OF EMAIL ADDRESSES, REGISTRATION, AND IDENTIFICATION INFORMATION, DISK SPACE, COMMUNICATIONS, CONFIDENTIAL OR TRADE-SECRET INFORMATION, OR ANY OTHER CONTENT STORED ON FLIPPERFORCE'S EQUIPMENT, SERVERS, TRANSMITTED OVER NETWORKS ACCESSED BY THE SITE, OR OTHERWISE CONNECTED WITH YOUR USE OF THE SITE.

A SMALL PERCENTAGE OF SOME USERS MAY EXPERIENCE SOME DEGREE OF EPILEPTIC SEIZURE WHEN EXPOSED TO CERTAIN LIGHT PATTERNS OR BACKGROUNDS THAT MAY BE CONTAINED ON A COMPUTER SCREEN OR WHILE USING OUR SITE OR SERVICES. CERTAIN CONDITIONS MAY INDUCE A PREVIOUSLY UNKNOWN CONDITION OR UNDETECTED EPILEPTIC SYMPTOM IN USERS WHO HAVE SHOWN NO HISTORY OF ANY PRIOR SEIZURE OR EPILEPSY. SHOULD YOU, ANYONE YOU KNOW, OR ANYONE IN YOUR FAMILY HAVE AN EPILEPTIC CONDITION, PLEASE CONSULT A PHYSICIAN IF YOU EXPERIENCE ANY OF THE FOLLOWING SYMPTOMS WHILE USING OUR SITE OR SERVICES: DIZZINESS, ALTERED VISION, EYE OR MUSCLE TWITCHES, LOSS OF AWARENESS, DISORIENTATION, ANY INVOLUNTARY MOVEMENT, OR CONVULSIONS. FLIPPERFORCE IS NOT RESPONSIBLE OR LIABLE IF YOU, ANYONE YOU KNOW, OR ANYONE IN YOUR FAMILY WHO USES OUR SITE OR SERVICES HAVE SUCH SEIZURES OR EPILEPTIC CONDITIONS.

XVI. LIMITATION OF LIABILITY

YOU EXPLICITLY ACKNOWLEDGE, UNDERSTAND, AND AGREE THAT FLIPPERFORCE AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SITE OR SERVICES, INCLUDING, BUT NOT LIMITED TO, (I) FOR THE USE OR INABILITY TO USE OUR SITE OR SERVICES, LOST PROFITS, DATA LOSS, UNAUTHORIZED ACCESS TO OR THE ALTERATION OF YOUR TRANSMISSIONS AND/OR DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, STATEMENTS OR CONDUCT OF ANY SUCH THIRD PARTY ON OUR SITE OR SERVICES, AND ANY OTHER MATTER WHICH MAY BE RELATED TO OUR SITE AND SERVICES, (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), (III) FOR ANY DIRECT DAMAGES, PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. THEREFORE, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, FLIPPERFORCE'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS TOS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO FLIPPERFORCE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

XVII. INDEMNIFICATION

All users herein agree to ensure and hold FlipperForce, our subsidiaries, affiliates, agents, employees, officers, partners, and/or licensors blameless or not liable for any claim or demand, which may include, but is not limited to, reasonable attorneys' fees and costs made by any third party which may arise from any content a user of our Site may submit, post, modify, transmit, or otherwise make available through our Site or Services, the use of FlipperForce's Services or your connection with these Services, your violations of the TOS and/or your violation of any such rights of another person.

XVIII. RELEASE

In the event you have a dispute, you agree to release FlipperForce and its officers, directors, employees, agents, parent subsidiaries, affiliates, co-branders, partners, and any other third parties from claims, demands, and damages, whether actual or consequential, of every kind and nature, known or unknown, suspected or unsuspected, disclosed and undisclosed, arising out of or in any way connected to such dispute.

XIX. THIRD PARTY BENEFICIARIES

You herein acknowledge, understand, and agree, unless otherwise expressly provided in this TOS, that there shall be no third-party beneficiaries to this agreement.

XX. NOTICE AND CELL PHONE CONSENT

FlipperForce may furnish you with notices, including those with regards to any changes to the TOS, including but not limited to email, regular mail, MMS or SMS, text messaging, postings on our Site, or other reasonable means currently known or any which may be hereinafter developed. Any such notices may not be received if you violate any aspects of the TOS by accessing our Services in an unauthorized manner.

Your acceptance of this TOS constitutes your agreement that you are deemed to have received all notices that would have been delivered had you accessed our Services in an authorized manner. You further agree that by accessing our Site or Services you are providing consent for us to contact you via the contact information you have provided us, including calls, text messaging, and recorded voice messages directly to your cell phone. You acknowledge that there may be associated costs and fees incurred through your carrier for calls and data. You agree that FlipperForce has no responsibility or liability to reimburse you for such costs and fees. It is your sole responsibility to notify us if you no longer consent to be contacted by your cell phone number. You may opt out of SMS or voice communications at any time by replying STOP to any text message we send or by notifying us at support@flipperforce.com.

XXI. PRIVACY

Please read our Privacy Policy. By using our Site or Services, you agree that FlipperForce may, at its sole discretion and to the extent permitted by law, access, read, preserve and disclose your account information, usage history, and submitted Content to (i) comply with any applicable law, regulation, legal process, or governmental request, (ii) respond to claims that any Content violates the rights of third parties, including intellectual property rights, (iii) enforce this TOS and investigate potential violations thereto, (iv) detect, prevent, or otherwise address fraud, security, or technical issues, (v) respond to your requests for customer service, or (vi) protect the rights, property, or personal safety of FlipperForce, its users, or the public.

XXII. MODIFICATIONS

The Company shall reserve the right at any time it may deem fit, to modify, alter, and/or discontinue, whether temporarily or permanently, our Site or Services, or any part thereof, with or without prior notice. In addition, we shall not be held liable to you or any third party for any such alteration, modification, suspension, and/or discontinuance of our Site or Services, or any part thereof.

XXIII. GENERAL INFORMATION

A) Entire Agreement
This TOS constitutes the entire agreement between you and FlipperForce and shall govern the use of our Site and Services, superseding any prior version of this TOS between you and us related to the Site and Services. You may also be subject to additional terms and conditions that may apply when you use or purchase certain other FlipperForce Services, affiliate Services, third-party content, or third-party software.

B) Choice of Law and Forum
You mutually agree with FlipperForce that the relationship of the parties and this TOS shall be governed by the laws of the State of New York without regard to its conflict of law provisions and that all claims, causes of action, and/or disputes, arising out of or relating to the TOS, the parties' relationship, the Site or Services, or the Privacy Policy shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rule unless otherwise agreed to in writing by both parties. If the parties are unable to select an arbitrator, then AAA shall select the arbitrator. Judgment on any award entered by the arbitrator may be entered in any court having jurisdiction thereof. User agrees that it may bring claims against FlipperForce only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement. FlipperForce shall be paid its reasonable attorney fees and expenses for any litigation between you and FlipperForce. To the extent you have in any manner violated or threatened to violate FlipperForce's intellectual property rights, FlipperForce may seek injunctive or other appropriate relief in any state or federal court in the State of New York, and you consent to exclusive jurisdiction and venue in such courts.

C) Waiver and Severability of Terms
At any time, should FlipperForce fail to exercise or enforce any right or provision of the TOS, such failure shall not constitute a waiver of such right or provision. If any provision of this TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.

D) Force Majeure
FlipperForce shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disaster, war, terrorism, labor disputes, internet or utility failures, or governmental action.

E) Assignment
You may not assign or transfer this TOS, by operation of law or otherwise, without FlipperForce's prior written consent. FlipperForce may assign this TOS without restriction, including in connection with a merger, acquisition, or sale of assets.

Privacy Policy

At FlipperForce.com, LLC ("FlipperForce," the "Company," "we," "us," or "our"), we are committed to protecting the privacy of our customers and users. This Privacy Policy explains what information we collect, how we use and share it, the third-party service providers we work with, and the choices available to you.If any part of this Privacy Policy seems unsuitable for you, we recommend that you not use our software products, services, or website.

Policy Acceptance

By accessing and using our products, services, or website, you agree to be bound by the terms of this Privacy Policy. Where we are required to obtain your consent to process your personal information, we will ask for that consent as described below.

If you do not agree with any aspect of this Privacy Policy, you should immediately discontinue access or use. At any point after information is provided by or collected from you, you may submit a request for FlipperForce to delete your information from our platform, subject to the retention obligations described in the Data Retention section below and applicable state and federal law.

You may be asked to provide nonpublic personal information at times, and we make reasonable efforts to secure your personal data when you transact with us. However, FlipperForce does not guarantee that we can keep your information secure. Any information shared with FlipperForce is done so at your own risk and discretion.

I. Changes to This Privacy Policy

This policy may be updated periodically as needed. The most current version is always available on oursite. Material changes will be reflected by an updated "EffectiveDate" above. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

II. How to Contact Us

Questions or concerns about this Privacy Policy or the security of our Site can be directed to support@flipperforce.com.

Information We Collect

The information we collect varies based on your interactions with the website and platform. FlipperForce primarily collects information via cookie activity, which is anonymized unless matched to a FlipperForce account you create. Information collected mayinclude:
  • Online Identifier Data: Geographic location/tracking details, browser fingerprint, operating system, browser name and version, and/or personal IP addresses.
  • Contact information: Name, phone number, email address, mailing address.
  • Legal Entity Information: Legal entity name, formation documents, other entity documentation.
  • Usage Data: Authentication data, security questions, click-stream data, and other data collected via cookies.
  • Tax & Identity Information: Name, entity name, and Taxpayer Identification Number (TIN). A TIN may be an Employer Identification Number (EIN) or, for sole proprietors and single-member entities, a Social Security Number (SSN) submitted via a Form W-9 upload in the Companies & Contacts feature. We do not maintain a dedicated field for Social Security Number, date of birth, or citizenship status.
  • Business & Project Information: Type of business, number of years in business, business contact information, business registrations, project addresses, and real estate transaction data entered by users (including deal analysis, budgets, and estimates).
  • Payment Information: Financial and billing information processed on our behalf by our payment processor, Stripe. FlipperForce does not directly collect or store your payment card credentials.

Methods of Information Collection

Our Site uses cookies and similar web technologies. A cookie is a small text file stored on your device by a website's server. We may use cookies to collect nonpersonal information about your device or activity on our Site, to remember your preferences, or to retain your login session.

Most browsers allow you to control which cookies are placed on your device and to delete or disable cookies. Disabling cookies may limit your experience on our Site.

A. Analytics, Product, and Support Tools

This Site and platform use the following third-party tools to understand product usage, provide customer support, and monitor site performance. Some of these tools receive information that identifies you (such as your name, email address, or account/workspace identifiers), unlike anonymous analytics cookies alone.
Service Provider Purpose Data Involved
Google Analytics Web analytics — page views, session duration, traffic sources. Device/browser data, IP-derived location, pages visited. Opt-out available.
PostHog Product analytics with identified user profiles, including session replay (screen recordings of on-site activity), used to understand how customers use the platform. Name, email address, workspace ID, subscription plan and status, billing/trial dates, account role, login activity, on-screen interactions and page content. Fields the user types into forms are configured to be masked/redacted in recordings.
Mixpanel Product analytics, used to understand feature usage and user behavior within the platform. Name, email address, workspace/account identifiers, and in-app event and usage data (e.g., features used, actions taken).
Google Gemini Powers the AI Receipt Analyzer feature, used to extract and categorize data from uploaded receipts. Receipt images and the data extracted from them (vendor, amount, date, category).
OpenAI Powers the "Ask DaveBot" support assistant, used to answer user questions about the platform. Questions you submit to DaveBot, which may include account or project context relevant to your question.
Anthropic / Google Gemini (Internal Operations) FlipperForce staff may use these AI tools internally to help answer customer support questions, analyze product usage, and support day-to-day operations. May include customer account information, correspondence, or usage data manually referenced by staff in the course of this work. This use is not part of an automated in-app feature.
ProfitWell Subscription and revenue analytics. Email address and Stripe customer ID.
Intercom In-app customer support chat/messenger. Identity verification token, name, email, and the content of support conversations you initiate.
Sentry Application error monitoring, used to detect and fix software bugs. Technical error data (stack traces, request context). May incidentally include account identifiers active at the time of an error.
Google Maps Platform Property address lookup, geocoding, and mapping features within the platform. Property addresses and location data you enter.
Stripe Payment processing and subscription billing. Billing information. FlipperForce does not receive or store full payment card numbers.
Facebook Pixel / Google Ads Remarketing Advertising audience creation and remarketing. Page-visit and conversion events. We do not transfer or disclose personally identifiable information to Facebook or Google through these tools.

B. Facebook Audiences and Google Ads Audiences

We use Facebook's advertising pixel and Google Ads remarketing to build custom audiences of visitors to specific pages and to show relevant ads to those audiences. We do not transfer or disclose personally identifiable information to Facebook or Google through these tools. You may adjust your ad preferences at Google's Ads Settings page.

Use of Information and Information Sharing

FlipperForce shares information with its subsidiaries and affiliates, and with the third-party service providers described above, in order to operate, secure, and improve our products and to process your orders and payments. By using our products, services, or website, you grant FlipperForce and its third-party providers the right to access and process your end-user information, including personal and financial information, in accordance with each provider's own end-user agreement and privacy policy.

FlipperForce will never sell your personal information, and will not share it beyond the purposes described in this policy, unless you provide explicit consent.

Data Retention

We retain personal information for as long as your account is active, and for a reasonable period afterward to comply with legal, tax, accounting, or regulatory obligations, resolve disputes, and enforce our agreements. Financial and tax-related documents (including Tax ID information and W-9 uploads) are generally retained for the period required by applicable tax law. Upon a verified deletion request, we will delete or anonymize personal information that we are not otherwise required to retain, typically within [X] days.

Your Choices & Opt-Out Mechanisms

All marketing email communications from FlipperForce include the option to opt out. You must affirmatively click to opt out or unsubscribe to be removed from marketing email systems. This does not apply to transactional or legally required account communications, which may be delivered electronically or by mail upon request.

If you do not agree to a third-party provider's end-user agreement, you should not continue using the products, services, or website features that require that provider's participation.

Our sites may link to other websites. We are not responsible for your security on other sites. You are responsible for reviewing their privacy policies, and you use linked sites at your own risk.

California Consumer Privacy

If you are a California resident, you have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (Cal. Civ. Code § 1798.100 et seq.) ("CCPA/CPRA"), including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of your personal information (to the extent applicable). FlipperForce will respond to verifiable requests promptly and will confirm any action taken.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Fair Use Disclaimer

FAIR USE NOTICE: This site aggregates and curates content from other sources, which may contain copyrighted material the use of which has not always been specifically authorized by the copyright owner. We are making such material available for information purposes only and, in no way, intend to infringe on the copyrights of others. When possible, we have provided credit to the respective copyright owners.

We believe this constitutes a fair use of any such copyrighted material as provided for in section 107 of the US Copyright Law of 1976. Allowance is made for “fair use” for purposes such as criticism, comment, news reporting, teaching, scholarship, education, and research. Fair use is a use permitted by the US Copyright Act of 1976 that might otherwise be infringing.

If you believe that the usage of specific content on our site contains copyrighted material that conflicts with authorized use, and/or does not comply with fair use as described in this context, please contact us and we will remove the offending content immediately.